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Strategies and performance
| Class | Corporate Plan |
| Definition | The strategic plan setting out the Commission's policy objectives as agreed with the Department for Constitutional Affairs for the forthcoming 2-4 financial years and how it intends to fund legal and advice services as part of the CLS and CDS and exercise its other statutory functions. |
| Format | Available on LSC website at www.legalservices.gov.uk. Hard copy available from Planning Manager, LSC Head Office 85 Gray's Inn Road, London, WC1X 8TX. |
| Charge | Free of charge |
| Class | Equality Scheme |
| Definition | A Scheme setting out how we will meet new duties under the Race Relations (Amendment) Act 2000. Also extends to disability and gender issues. Guidance on equal opportunities impact assessments and monitoring reports from Autumn 2003 onwards. |
| Format | Web format at www.legalservices.gov.uk Hard copies are available in different formats (e.g. audio, Braille or other languages) on request to the LSC Secretariat, LSC Head Office, 85 Gray's Inn Road, London WC1X 8XT (tel: 020 7759 0000). |
| Charge | Free of charge |
| Class | Annual Report on the LSC's activities |
| Definition | Annual report to the Lord Chancellor on the Commission's performance over the previous financial year on funding of legal services as part of the CLS and CDS and on the exercise of its other functions under the Access to Justice Act 1999. |
| Format | Available in PDF format at www.legalservices.gov.uk. Also available to purchase from The Stationery Office bookshops. |
| Charge | Free to view on website. Price on application to The Stationery Office for hard copies. Subject to Crown copyright. |
| Class | Planning & Performance Management |
| Definition | Key objectives and targets included in the Commission's Corporate Plans and achievements against targets reported in LSC annual report. |
| Format | See class "Annual Report" and "Corporate Plan" above |
| Charge | Free of charge to view on website. For hard copy of annual report, price on application to The Stationery Office and subject to Crown copyright |
| Class | Customer Service Performance Targets |
| Definition | A review is to be undertaken of the performance targets in the light of the LSC's customer service vision statement. Revised performance targets will be published during 2003, once agreed. |
| Format | To be published on LSC website at www.legalservices.gov.uk. and in Focus, the LSC's newsletter for legal services providers. |
| Charge | Free of charge |
Last updated: 28 December 2006